Frequently Asked Questions

Still have Q's? Here are some of the ones we get a lot!

No way! There is no deposit or venue hire associated with celebrating at RGs. Submit an enquiry form, send us an email or give us a buzz to see how we can put together the perfect party for you. We are perfect place for atmosphere, energy and fun. Whilst we have limited exclusive room options, we have many tables and spaces that can hit the spot for your function. Remember that if the space isn't quite right we can always show you rooms available at our other venues Rics Cafe Bar and The Marquee Bar.

It is a requirement of law that your physical ID is scanned upon entry. We only accept non expired, physical forms of ID and photos will not be accepted. By law one of the following forms of identification are accepted as proof of age and entry: A current Australian driver’s license or permit, current Australian or foreign passport, current Government issued proof of age card, other current identity documents approved by the Liquor Licensing Division such as: the Victorian Key-pass, an overseas drivers license that must contain the persons photograph, date of birth and be written in the English language.

From 9pm, the Royal George does implement a dress code. This includes no track pants, singlets, high vis, basketball or board shorts. Regarding footwear, no thongs are permitted (for safety!). As per house policy we reserve the right to refuse entry if dress standards are not met. These standards may vary on case to case situations.

The venue does hold a no face tattoo policy. This policy originated years ago when almost all persons with a face tattoo were associated with outlawed motorcycle gangs. The policy was a means of ensuring the safety of the venue's patrons and was a reasonable precaution at the time. We now recognise that there are more reasons that a person may have face tattoos beyond that of symbolising belonging to a bikie gang. An example of this is the traditional tribal face tattoos commonly known as Ta Moko or Moko Kauae in Aotearoa (New Zealand). As a result of this cultural edification, we approach every instance of face tattoos individually. If you do have a cultural or traditional face tattoo, our policy is for a manager to come and introduce themselves and discuss it with you. Culturally significant face tattoos should not disallow you from entry in this venue. Please make sure you ask for a manager, rather than only discussing the matter with a security guard.
Neck and hand tattoos are perfectly fine.

RG's only has a cover charge after 10pm on Fridays and after 9pm on Saturdays. This may vary slightly but is pretty reliably true. Cover charge is only ever $7 except on New Year's Eve

In accordance with the Liquor Act 1992, we are required to scan your photo identification before you enter the premises after 10pm on all days to check if you have been issued with a banning order that applies to this premises.

You may also be prevented from entering if you are subject to a ban initiated by this venue or you are subject to a banning order or venue ban for another venue.

If we do not scan your identification as required by the Liquor Act, then we must not allow you to enter the premises.

The Liquor Act exempts certain persons from having their ID scanned, such as temporary or permanent residents of the regulated premises. The full list of exemptions is outlined in section 173 EH(7) of the Liquor Act.

The personal information we collect when scanning your ID is limited to name, date of birth and photo. It may only be used to:

• identify if you have been issued with a current banning order or licensee ban

• create a venue ban.

All personal information is stored at the venue and by the approved operator in a way that protects it from unauthorised access, modification or disclosure. Your personal information is automatically and permanently deleted from the ID scanner system 30 days after it is first entered into the system. However, information on banned people will be held in the system for the period of the ban, which may exceed 30 days.

You may request access to the personal information that is held about you. You can contact us or our approved operator to request this information. You will need to provide photo ID before any information can be released. Some exceptions apply.

You can also ask us to correct the personal information that is held about you. We will require satisfactory proof of the inaccuracy before we consider correcting your personal information.

To make a complaint or raise privacy concerns, contact this venue’s privacy officer at (07 3252 2524) or our approved operator Rebecca Pullos (bec@royalgeorgehotel.com.au) or Katherine Pullos (Kat@royalgeorgehotel.com.au)

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